Refund policy
We don't have return policy, only exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact.nulafits@gmail.com. Please note that returns will need to be sent to the following address:
If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. The courier cost of exchange would be borne by the customer. Items sent back to us without first requesting a exchange will not be accepted.
You can always contact us for any exchange question at contact.nulafits@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Although we do strong quality check before shipping orders however, in case of any damaged, differently or wrongly sized items please inspect your order upon reception and contact us immediately.